Please read the vape model manual or contact us. Usually the steps are:
- Remove tank from the unit.
- Pull back mouthpiece.
- Remove the plug if there is such.
- Gently fill the tank through the hole, do not touch wick, and do not top off.
- Re-insert the plug firmly.
- Re-insert mouthpiece onto tank.
- Drop tank back into the unit.
- Make sure it is well connected/screwed or clapped (if there is not screw).